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This Valentine’s Day we’re celebrating our customers (that’s YOU!). We know our customers depend on our services to keep their businesses running and that’s something we don’t take for granted. To commemorate the special customer relationships we’ve built, we talked to a few of our support techs to hear about their favorite customer interactions over the years. The stories we heard often required the techs to go above and beyond our traditional services – we call this “Beyond Scope Support” – and sometimes the questions our callers had didn’t even relate to the web hosting industry! However, we are devoted to helping all of our customers. In the interest of lending a helping hand our technicians have done some pretty extraordinary things to keep the Heroic – and Valentine – spirit alive.
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