via liquidweb.com => original post link
Do you know where to look for information on Liquid Web service interruptions? We take every precaution to make sure our customers don’t experience issues with their service, but in some rare circumstances mitigating factors beyond our control may have an effect over the reliability you’ve come expect. When that happens, we keep our customers informed of our progress with regular status updates at the top of our Support Page.
We prepare for interruptions through a variety of methods, including redundant power, cooling, and networking, and a heroic 24/7 monitoring and support staff. If the unthinkable does happen, however, we believe in transparency and honesty. Over the holidays, our headquarters endured a couple of severe winter storms. We did not experience an outage during the storm, but while we worked with our uplink providers to maintain our network and utilized generator power for short periods of time, we kept our customers informed on our Support page and through social media.