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Over the course of the last two decades, digitalization across the energy industry has enabled new levels of operational efficiency and productivity while also helping to reduce safety risk and environmental impact. Cloud computing and the ready availability of scalable compute capacity, combined with the rapid advancement of machine learning (ML) technologies, have enabled the energy industry to leverage the massive amounts of data that it generates to completely transform how it operates.
But that was just the beginning. The next wave of widespread adoption of ML will be driven by generative artificial intelligence (AI), and every customer experience and application across the energy value chain will be reinvented as a result.