Survey: Adoption, Barriers, and the Future of Generative AI in the Telco Industry

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Half of surveyed telcos plan to integrate generative AI in the next two years and expect to increase spending by as much as six times.

It’s no illusion: generative AI is everywhere. And here at AWS, we believe it’ll have a profound impact across all industries. Generative AI is the next wave of widespread adoption of deep machine learning (ML), with the opportunity to reinvent customer experiences and business applications, including those within the telco industry.