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Director of Customer Success at GiveWP, Amanda Gorman, on collaboration, connection, and what customer success means to her.
“Listening and communication are crucial to my daily work, specifically listening to our customers for what they say and don’t say, then communicating their needs, desires, and pain points across teams.”
Amanda Gorman was born and raised in Rochester, New York, where she still lives, raising her three-year-old son and fifteen-year-old nephew with her husband. She loves spending as much time as possible outside, preferably visiting a body of water. “I love slowing down, reading, moving my body, and playing with my son,” she says.