Improving staff productivity at Enel using Amazon Bedrock

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Enel is a leading integrated electric utility with a presence across 32 countries and an 82-GW generation capacity. The company also assumes a pivotal role as a major electric grid operator, supplying a vast network of 76 million customers and managing 46.5 million smart meters. Since 2014, Enel has been investing heavily in artificial intelligence (AI) by developing a strong in-house know-how that has facilitated the company’s adoption of generative AI using Amazon Web Services (AWS). This technological advancement has made it possible to seamlessly automate tasks that were previously carried out manually.

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