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After the pandemic’s hyper-growth in ecommerce sales, online retailers and direct-to-consumer (DTC) brands are now having to compete in a higher inflation environment and uncertain economy. One area gaining increasing attention is shipping and delivery—either how to reduce cost or offer a better delivery experience (often both).
In the latest installment of our Retail Partner Conversations blog series, Amazon Web Services (AWS) talked with Akhilesh Srivastava, Founder & CEO, and Don Vangeloff, VP of Customer Success, at FenixCommerce (Fenix). FenixCommerce is an artificial intelligence (AI)-based delivery management software as a service (SaaS) provider helping ecommerce merchants deliver better, every step of the way.