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After its re-invention in recent years, online retail is settling into a new cadence. Forward-thinking retailers are using this opportunity to improve the customer experience (CX) and deliver a truly unified, omnichannel experience. To achieve this, retailers are adopting flexible Continue reading Transform your retail experience with Composable Commerce by Elastic Path
Loyalty /ˈloi(-ə)l-tē/, noun: the quality of being loyal; a strong feeling of support or allegiance. Loyalty programs have been around for hundreds of years. The concept dates back to ancient Egypt, where workers were given beer-and-bread “tokens”—similar to loyalty points—in Continue reading How Digital Technology is Transforming Loyalty in Retail
The convenience of online shopping has exploded in recent years, bringing both new opportunities and challenges. One of the most critical challenges faced by digital commerce companies is scalability—the ability to handle increased demand while maintaining optimal performance. Without scalability, Continue reading Kibo enables digital commerce success with scaling on AWS
Re:Invent 2023 is returning to Las Vegas and Retail and Consumer Packaged Goods (CPG) industry leaders from around the world will gather to showcase the latest AWS services and features that can drive operational excellence, elevate customer experiences, and unlock Continue reading Retail and Consumer Packaged Goods at re:Invent 2023: Sessions for You
After the pandemic’s hyper-growth in ecommerce sales, online retailers and direct-to-consumer (DTC) brands are now having to compete in a higher inflation environment and uncertain economy. One area gaining increasing attention is shipping and delivery—either how to reduce cost or Continue reading Retail Partner Conversations: FenixCommerce improves profitability using AI
Last week at GroceryShop, Scott Langdoc, Justin Honaman and I enjoyed seeing various members of the Grocery ecosystem (brands, retailers, solution providers and all of us as shoppers and consumers) come together to learn from each other. This week, reading Continue reading 6 takeaways from GroceryShop 2023
Last week at GroceryShop, Scott Langdoc, Justin Honaman and I enjoyed seeing various members of the Grocery ecosystem (brands, retailers, solution providers and all of us as shoppers and consumers) come together to learn from each other. This week, reading Continue reading 6 takeaways from GroceryShop 2023
Bots. The internet is crawling with them, literally. Bots, short for robots, are software programs that can impersonate human interactions. While bots can be used for helpful activities (think about how chatbots have changed the way we interact with product Continue reading Kasada beats bots at their own game: How to identify and eliminate bot attacks
Retailers are always seeking new ways to enhance the customer experience and reduce friction during the shopping process. Generative AI has enabled innovations like a smart kiosk, a self-service platform that provides customers with a convenient and interactive way to Continue reading Future of Retail: AWS Smart Store Kiosks Redefine Customer Experience
A common refrain for retailers is, “I know generative AI [artificial intelligence] is going to impact our industry, but I’m not sure where to place my bets.” It’s clear the technology has far-ranging capabilities and potential, but where should retailers Continue reading Is Generative AI the Answer to All Questions?
The retail industry is facing numerous challenges in today’s dynamic landscape that are forcing them to rethink their strategies. Retailers must keep up with technological advancements, such as generative AI, artificial intelligence and machine learning (AI/ML) and ecommerce platforms, to Continue reading Top 5 ways artificial intelligence and machine learning are changing retail
In just the past few months we’ve seen a big shift in the generative artificial intelligence (AI) landscape. Today, business leaders want to dive deeper. They’re more interested in implementing these tools and seeing how it can drive the business Continue reading Reimagining the customer expereince with generative AI – part 2
The hype for generative AI Generative artificial intelligence (AI) has been a headline topic worldwide since at least March 2023. Whether you’ve marveled at the humanlike responses of chatbots, or the millions of images, video, and music produced on demand Continue reading Reimagining the customer experience with generative AI – part 1
For retailers operating on a nationwide scale, it is important to have a disaster recovery (DR) architecture in place. It can be challenging to know what kind of architecture to implement when considering various things such as disaster assumptions, business Continue reading How to consider Store System’s Disaster Recovery Architecture with AWS
As retailers around the world are experiencing unprecedented disruption, industry leaders are demonstrating resilience, tenacity, and a capacity for innovation. We’ve embarked on a series of conversations with executives from Amazon Web Services (AWS) strategic partners, to showcase their leadership Continue reading Retail Partner Conversations: How Rokt is impacting the future of retail
The grocery industry is not what it used to be. Reshaped by economics, technology, and a new generation of shoppers with different expectations and behaviors, food retailers have been challenged to deliver on their brand promises while creating competitive differentiation. Continue reading How the grocery industry can innovate and transform with AWS
Over the years, retail has seen seismic shifts due to the emergence of new technologies. Examples include the barcode, ecommerce, and mobile phones, all of which had a profound impact on the way shoppers buy from retailers, resetting consumer expectations. Continue reading Next Big Things for Retail – Generative AI leads the pack but isn’t alone
Several years ago, Aptos embarked on a journey to redefine and disrupt the retail software landscape. Recognizing that consumers’ shopping behaviors and expectations have irrevocably changed, Aptos believes that retail technology stacks should, too. After years of intense innovation, Aptos Continue reading Aptos is redefining retail technology innovation with AWS
The emergence of Amazon Web Services (AWS) Smart Store solutions has opened up a new world of possibilities for retailers. In order to take full advantage of these solutions, retailers need to optimize their network infrastructure. As retailers increasingly digitize Continue reading How to Network Your Smart Store to AWS
Facing an increasingly competitive and rapidly shifting marketplace, businesses are under pressure to find new opportunities faster than ever. The volatility has hit consumer goods companies and retailers especially hard, challenging them to optimize their supply chain, reduce waste, and Continue reading Transform supply chain planning into your competitive advantage with Anaplan and Amazon Forecast