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Over the years, retail has seen seismic shifts due to the emergence of new technologies. Examples include the barcode, ecommerce, and mobile phones, all of which had a profound impact on the way shoppers buy from retailers, resetting consumer expectations. (The same could be said for non-technical inventions like the supermarket format and malls, but we’ll be sticking to just technologies.) Retailers that stay on top of emerging trends are more likely to adjust and embrace those advancements to the benefit of their businesses.
Following is a summary of the four technologies most likely to have big impacts on retail. Additional details, including retail-specific use cases and solutions, are available in the Seismic shifts in Retail ebook.