How LiveWell by Zurich leverages serverless architecture to build scalable and cost-effective digital health platforms

Introduction Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 215 countries Continue reading How LiveWell by Zurich leverages serverless architecture to build scalable and cost-effective digital health platforms

Architecting Critical Payment Systems for Multi-Region Resiliency

A wide range of critical systems architected to run on AWS Cloud use active-active patterns for high availability (HA) across multiple AWS Availability Zones (AZs) and active-passive patterns for disaster recovery (DR) across multiple AWS Regions. Financial services customers choose Continue reading Architecting Critical Payment Systems for Multi-Region Resiliency

Improving Patient Experience with Digital Front Door

In this blog, we demonstrate the capabilities of the digital front door using AWS services. The reader will understand the approach used to store a plan benefits document, create embeddings, process the user questions, and deliver an interactive chatbot. By Continue reading Improving Patient Experience with Digital Front Door

AWS Weekly Roundup — AWS Control Tower new API, TLS 1.3 with API Gateway, Private Marketplace Catalogs, and more — February 19, 2024

Over the past week, our service teams have continued to innovate on your behalf, and a lot has happened in the Amazon Web Services (AWS) universe that I want to tell you about. I’ll also share about all the AWS Continue reading AWS Weekly Roundup — AWS Control Tower new API, TLS 1.3 with API Gateway, Private Marketplace Catalogs, and more — February 19, 2024

Improve application resiliency using AWS Incident Detection and Response

Airline applications that handle critical functions such as flight booking, flight tracking, reward programs, baggage tracking, in-flight entertainment, and so on are transforming the way passengers experience air travel. Any disruption to these applications may inconvenience passengers, or worse, lead Continue reading Improve application resiliency using AWS Incident Detection and Response

AWS Weekly Roundup — Amazon Q in AWS Glue, Amazon PartyRock Hackathon, CDK Migrate, and more — February 5, 2024

With all the generative AI announcements at AWS re:invent 2023, I’ve committed to dive deep into this technology and learn as much as I can. If you are too, I’m happy that among other resources available, the AWS community also Continue reading AWS Weekly Roundup — Amazon Q in AWS Glue, Amazon PartyRock Hackathon, CDK Migrate, and more — February 5, 2024

Building Observability on Amazon Managed Grafana for 5G O-RAN sites built on EKS-Anywhere

An important step in the push for an open, virtualized, and intelligent 5G has been the proliferation of Open Radio Access Network (O-RAN), which seeks to improve Radio Access Network (RAN) flexibility and deployment velocity, while simultaneously reducing the capital and Continue reading Building Observability on Amazon Managed Grafana for 5G O-RAN sites built on EKS-Anywhere

Scientific Data Management on AWS with Open Source Quilt Data Packages

End-to-end scientific data management on the cloud is an area of increasing interest, as life sciences companies aim to increase the utility of their data. Research, development, and manufacturing teams need a holistic set of controls for the scientific data Continue reading Scientific Data Management on AWS with Open Source Quilt Data Packages

InsurTech: Event-driven Insurance Policy Processing Approach

Traditional monolithic policy processing systems are often burdened with complexity and inefficiency, leading to slow response times, errors, and customer dissatisfaction. However, the emergence of InsurTech has paved the way for innovative solutions that can revolutionize insurance policy processing. In Continue reading InsurTech: Event-driven Insurance Policy Processing Approach

How payment companies are building SoftPOS solutions on AWS

The needs for dedicated card machines (or readers) tied to point-of-sale (POS) systems have historically restricted certain micro-merchants from adoption of electronic payments. New advancements in payments technology and standards have led to the development of software point-of-sale (SoftPOS). SoftPOS Continue reading How payment companies are building SoftPOS solutions on AWS

Identity and Access Management solution on AWS

With competition for customers, the user experience is critical to the success of a retail website. A great deal of time is spent tuning photos, the number of clicks, and looking at cart abandon rates. But what if you are Continue reading Identity and Access Management solution on AWS

Tealium Delivers Cross-channel Customer Experiences with Amazon Personalize

Personalization is a key element in elevating the customer experience. It involves tailoring products, services, and interactions to meet the unique needs and preferences of each individual customer. When done effectively, personalization impacts positively business performance, making customers feel understood Continue reading Tealium Delivers Cross-channel Customer Experiences with Amazon Personalize

Top 5 ways artificial intelligence and machine learning are changing retail

The retail industry is facing numerous challenges in today’s dynamic landscape that are forcing them to rethink their strategies. Retailers must keep up with technological advancements, such as generative AI, artificial intelligence and machine learning (AI/ML) and ecommerce platforms, to Continue reading Top 5 ways artificial intelligence and machine learning are changing retail

Winning Back Customers and Growing Revenue with Abandoned Cart Recovery

One of the biggest challenges faced by online retailers is shopping cart abandonment, where customers add items to their shopping carts but ultimately leave the website without making a purchase. To overcome this hurdle and optimize sales opportunities, businesses must Continue reading Winning Back Customers and Growing Revenue with Abandoned Cart Recovery

Interact Conversationally with AWS HealthLake

Large language models (LLMs) are revolutionizing the way we interact with technology, and AWS HealthLake is no exception. HealthLake is a secure, HIPAA-eligible data lake that allows healthcare organizations to store, transform, and analyze their health data at scale. By combining HealthLake Continue reading Interact Conversationally with AWS HealthLake

New Guidance for Intelligent Product Substitutions on AWS

In a perfect world retailers would never be out of stock, but unexpected demand can thwart the best intentions. Grocers are out of stock 8.2% of the time on average and as high as 15% for promoted items, putting $7-12B Continue reading New Guidance for Intelligent Product Substitutions on AWS

Next Big Things for Retail – Generative AI leads the pack but isn’t alone

Over the years, retail has seen seismic shifts due to the emergence of new technologies. Examples include the barcode, ecommerce, and mobile phones, all of which had a profound impact on the way shoppers buy from retailers, resetting consumer expectations. Continue reading Next Big Things for Retail – Generative AI leads the pack but isn’t alone

Event-Driven Architecture for ISO 20022 Messaging Workflows on AWS

For decades, Financial Services Industry (FSI) organizations have been relying on various messaging standards to send and receive payments. For example, credit card payments leverage ISO 8583, cross-border payments have been relying on ISO 15022, while various depository institutions or market Continue reading Event-Driven Architecture for ISO 20022 Messaging Workflows on AWS

Smart EV Routing for optimized EV travel by WirelessCar on AWS

WirelessCar has over twenty years of experience in developing, delivering, and operating secure digital solutions and products for connected cars. WirelessCar offers Smart EV Routing which is a SaaS API product designed for any automaker who wants to offer their Continue reading Smart EV Routing for optimized EV travel by WirelessCar on AWS