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Airline applications that handle critical functions such as flight booking, flight tracking, reward programs, baggage tracking, in-flight entertainment, and so on are transforming the way passengers experience air travel. Any disruption to these applications may inconvenience passengers, or worse, lead to loss of revenue and passenger trust. Disruptions that lead to major delays may also result in penalties for airlines.
While migrating airline applications to the cloud can reduce disruptions through improved scalability and enhanced disaster recovery capabilities, managing cloud operations can present challenges. Some of these challenges include factors such as a lack of cloud computing skills, integration with legacy systems, outdated incident management protocols, dependency on on-premises infrastructure, and the use of outdated monitoring solutions.