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Airline applications that handle critical functions such as flight booking, flight tracking, reward programs, baggage tracking, in-flight entertainment, and so on are transforming the way passengers experience air travel. Any disruption to these applications may inconvenience passengers, or worse, lead Continue reading Improve application resiliency using AWS Incident Detection and Response
Imagine sitting in an airplane, waiting for takeoff. As you look out the window, you see people (ramp agents) physically loading and unloading baggage, cargo, and other items onto the aircraft. Have you ever wondered about the processes and roles Continue reading How Smart4Aviation and AWS modernize operations of leading airlines
For many sports fans, the glass-to-glass latency when streaming sports can be as long as 45 to 60 seconds. While the biggest setback from these delayed streams is often the occasional rogue phone notification, spoiling a critical moment in the Continue reading Simplebet expands in-play sports betting offerings with live streaming powered by Amazon IVS
The global sports betting market is growing rapidly, forecast to grow from USD $68.3B in 2022 to USD $117B by 2027, a compound annual growth rate of 14.3%. Sports betting operators provide an exciting form of entertainment for their patrons, Continue reading Train responsible gaming inference models for sports betting with Amazon SageMaker
In the world of online betting & gaming companies often have vast quantities of data at their disposal, but can face challenges in harnessing that data with Artificial Intelligence and Machine Learning (AI & ML) to deliver business value. Small Continue reading Solving Business Challenges in Online Betting & Gaming Using No Code AI & ML
SequenceShift recently became the forty-seventh Amazon Web Services (AWS) for Travel and Hospitality Competency Partner. I had the opportunity to interview Dmitri Muntean, Managing Director at SequenceShift, and Brad Fischer, Director of Partnerships at SequenceShift, to learn more about the Continue reading AWS Travel and Hospitality Competency Partners you should know: SequenceShift
Online betting and gaming are businesses with strict rules and regulations. To stay profitable and comply with laws, licensed operators develop mechanisms to restrict illegitimate customers from using their platforms. Fraudsters’ malicious activity can lead to significant financial losses for Continue reading How anti-fraud systems use explainable AI to protect the betting and gaming industry
Historically, travel and hospitality companies relied on loyalty programs to do exactly that—build loyalty. However, a McKinsey & Company 2023 report shows that loyalty is in decline. Now, customers often belong to three to four different loyalty programs, rather than Continue reading Introducing Unified Profiles for Travelers and Guests on AWS
Datalex, a leading provider of omni channel airline retail solutions, has worked with Amazon Web Services (AWS) as both a customer and an AWS Travel and Hospitality Competency Partner. As the Datalex team learned more about the transformative benefits of Continue reading How Datalex enhances developer experience using Amazon Bedrock
Ryanair, Europe’s largest airline with over 3,330 flights per day, plans to double passengers carried by 2034. Therefore, it’s essential that Ryanair provides its front-line staff with the tools needed to perform their job effectively. They recently worked with Amazon Continue reading Ryanair empowers cabin crew with new employee app built on AWS
AWS re:Invent 2023 made history for travel and hospitality at Amazon Web Services (AWS). AWS launched over 100 new services, features, instances, and AWS Region expansions. Many of these technological advances will help the travel and hospitality (T&H) industry enhance Continue reading AWS re:Invent recap: A transformative year for travel and hospitality
The baggage acceptance process plays a critical role in air travel, ensuring the safe and efficient handling of passenger luggage before a flight. In the following use case, we will delve into a framework created by IBM for the modernization Continue reading Modernize Baggage Acceptance Messaging with Enhanced Efficiency and Security
Companies across industries are increasingly seeking ways to complement their first-party data to build a holistic view of their customers or business. This often means developing a view across channels and engagements, as well as complementing their first-party data with Continue reading AWS Clean Rooms: Privacy-enhanced collaboration use cases
Large migration and modernization projects can be complex, especially for airlines that rely on legacy technology, including decades-old mainframes. Amazon Web Services (AWS) offers multiple mechanisms to help airlines and other customers overcome common challenges, like lack of communication or Continue reading Jump start your Cloud Transformation with Experience-Based Acceleration on AWS
One of the most frequent requests we hear from travel and hospitality (T&H) businesses and technology leaders is, “How can we use technology to optimize operations?” Optimizing operations is complex and if not done properly can lead to penalties, loss Continue reading How digital twins can optimize Travel and Hospitality operations
Modern airports offer a wide variety of amenities designed to make your journey more enjoyable and productive before boarding your flight. You can stock up on last-minute essentials at a retail store, relax at an airport lounge, or try one Continue reading Streamline your airport experience with Amazon One
Amazon and the hospitality industry share a common trait—customer obsession. We both believe that enhancing the guest experience and improving operational efficiency can lead to more loyalty and return visits. Amazon and Amazon Web Services (AWS) have developed several solutions Continue reading Pay and earn rewards at restaurants and bars with Amazon One
In 2022, more than 30 percent of travel and hospitality companies started their digital transformation by migrating legacy systems and applications to AWS. However, many customers tell us that they still grapple with the decision of which workloads and applications Continue reading Hospitality Industry Cloud Migration Journeys and Best Practices
The How We Built This blog series features conversations with C-suite executives that are building innovative restaurant technologies on AWS ShareTweetPostPin It!
Since 2006, Entertainment Solutions has developed and implemented interactive connectivity solutions that enhance the guest experience. The company specializes in providing services to hotels and has a presence in more than 100,000 rooms in over 60 countries. It also provides Continue reading How We Build This on AWS: Zafiro by Entertainment Solutions