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In today’s fast-paced world, mobile adoption is critical for any industry looking to stay ahead of the competition. The hotel industry is no exception. Guests want mobile options, and the benefits of mobile adoption for hotels are tenfold.
Mobile adoption means fewer calls to the front desk and concierge, freeing up staff time to perform other, more complex tasks, which is especially important for hotels still struggling with staffing shortages. Additionally, greater mobile adoption amongst hotel-goers can result in the ability to automate upsells like: