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SequenceShift recently became the forty-seventh Amazon Web Services (AWS) for Travel and Hospitality Competency Partner. I had the opportunity to interview Dmitri Muntean, Managing Director at SequenceShift, and Brad Fischer, Director of Partnerships at SequenceShift, to learn more about the Continue reading AWS Travel and Hospitality Competency Partners you should know: SequenceShift
If you manage a contact center, then you know the critical role that agents play in helping your organization build customer trust and loyalty. Those of us who’ve reached out to a contact center know how important agents are with Continue reading New generative AI features in Amazon Connect, including Amazon Q, facilitate improved contact center service
Last week I saw an astonishing 160+ new service launches. There were so many updates that we decided to publish a weekly roundup again. This continues the same innovative pace of the previous week as we are getting closer to Continue reading AWS Weekly Roundup – EC2 DL2q instances, PartyRock, Amplify’s 6th birthday, and more – November 20, 2023
Remote vehicle diagnostics is the ability to remotely detect and diagnose vehicle malfunctions. Connected mobility and improvements in On-Board Diagnostics (OBD) have made it possible to remotely diagnose vehicle malfunctions. Prior to connected vehicles the repair process was reactive. Service Continue reading Remote Vehicle Diagnostics with AWS IoT FleetWise and Amazon Connect
As the largest and most comprehensive Amazon Web Services (AWS) event, AWS re:Invent 2023 brings together the cloud computing community to connect, collaborate, and learn. With hundreds of sessions, workshops, and labs, it’s the perfect place for telco professionals to Continue reading AWS for Telecom programming highlights at re:Invent 2023
As the largest and most comprehensive Amazon Web Services (AWS) event, AWS re:Invent 2023 brings together the cloud computing community to connect, collaborate, and learn. With hundreds of sessions, workshops, and labs, it’s the perfect place for telco professionals to Continue reading AWS for Telecom programming highlights at re:Invent 2023
Retailers are always seeking new ways to enhance the customer experience and reduce friction during the shopping process. Generative AI has enabled innovations like a smart kiosk, a self-service platform that provides customers with a convenient and interactive way to Continue reading Future of Retail: AWS Smart Store Kiosks Redefine Customer Experience
Looks like it is my turn once again to write the AWS Weekly Roundup. I wrote and published the first one on April 16, 2012 — just 4,165 short day ago! Last Week’s Launches ShareTweetPostPin It!
While I enjoyed a few days off in California to get a dose of vitamin sea, a lot has happened in the AWS universe. Let’s take a look together! Last Week’s Launches ShareTweetPostPin It!
(Editor’s note: Today, we are changing the title of this regular weekly post from AWS Week in Review to AWS Weekly Roundup to better reflect the mix of recent top news and announcements as well as upcoming events you won’t Continue reading AWS Weekly Roundup – AWS Storage Day, AWS Israel (Tel Aviv) Region, and More – Aug 8, 2023
Over the years the number of Mobile Virtual Network Operators (MVNOs) has grown worldwide. The MVNO market is valued at US$ 70.3B in 2022 and projected to reach US$ 147.7B by 2032. This growing market is not only an opportunity Continue reading Why Mobile Virtual Network Operators (MVNO) should migrate and build onto AWS
In today’s fast-paced world, mobile adoption is critical for any industry looking to stay ahead of the competition. The hotel industry is no exception. Guests want mobile options, and the benefits of mobile adoption for hotels are tenfold. Mobile adoption Continue reading Drive Hotel Mobile Adoption with Conversations by NLX